Let me tell you an account from the time…

9 Dos and Don’ts for managing Customer Complaints

It in fact was a Tuesday morning – not probably the most time that is exciting work on the shopping mall – when a mature, married couple arrived in. I agreed to help them, but offered the total amount of grumbling additionally the interestingly angry vibes for the Tuesday that I happened to be getting, We mainly left them alone. (often, folks, it’s just not worth every penny.) After a while, they came up to the register with two tees, that I rang up having a smile that is sunny. I announced the price to them price that is– full.

Immediately, Mr. Angry Vibes* growls, “Those are for sale! There’s a 30% off indication near them!”

They weren’t, and there wasn’t. Read more “Let me tell you an account from the time I was an associate that is lowly sales a shopping center store for middle-aged ladies whom like cardigan sweater sets.” →